There are many number suppliers who provide cost effective non-geographical numbers at very competitive prices. These numbers are not ideal for large companies but work fabulously among the home based, medium size and small organizations. Several companies have already been benefited with the use of these numbers.
0800, 0808, 0844, 0845, 0870 and 0871 are a few of the free-phone numbers which are utilized exclusively by the companies. Each number system has a unique specifications and features and hence the expense vary. A few of the number systems provide free calling like 0800 and 0808 numbers though some offer local call charges. Spam Caller
These numbers come along side calling packages which makes call management simple for the companies. Call management is particularly useful in which a company receives large number of calls every day. Call centres receive a large number of calls simultaneously and company can't afford to miss a single call. Hence, they might require special call management techniques that may manage calls for them. The NGNs is one answer to their problems as this numbers system offers various call management tools which are quite effective in attending calls smoothly. These packages include:
Auto call attendant: This package attends every call with a quick greeting and then the call is directed to its concerned department. In this manner companies express their concern towards the customer. Call routing: Call routing is a main package as this tool allows a company to re-direct calls to the free calling lines. The decision gets re-directed automatically if it is not attended because of some reason. Every call from potential user is critical and companies know their worth Fax to e-mail package: It's not possible to keep sitting on the fax desk to attend valuable customer faxes. In order to avoid this, it's possible to activate the fax to e-mail package on the phone lines. This facilitates the fax to transfer automatically on the business's e-mail id.